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Steps for PDPA Compliance

If your business in Singapore collects, uses or discloses personal data, it must comply with the following PDPA Singapore checklist:

Hire Data Protection Officer

Your company in Singapore is expected to appoint as a Data Protection Officer (DPO) at least one person who will be responsible for ensuring that the organization complies with the PDPA. You can delegate the

DPO functions to:

  • A person or a group of staff whose field of operation relates solely to data protection; or
  • Employees performing the position as one of their many responsibilities; or
  • An outsourcer.

Company contact details for DPO in Singapore must be made readily accessible.

PDPA - What to expect - Ground Labs

Notify Purposes and Seek Consent

Do not make customers permit their PD processing beyond what is sensible to provide the product or service. The data is processed only for the reasons for which permission has been received. Notify the customer of your intent for processing these data before seeking any PD, and obtain the consent of the customer. For example, the consent clause may be included in any application form: “I agree that “organizational name” may collect, utilize and disclose my personal data provided in this form.” You must also at any time allow that consent to be withdrawn by the customer.

Ensure Accuracy; Allow Correction of PD

Make reasonable efforts to ensure the accuracy and completeness of the PD collected. When your customer requests the correction of an error or omission in their personal data, that must be done by your company. It is advised that you place a suitable application form on your website through which the requester can submit a PD description that needs to be corrected.

Secure the PD Held By Your Organization

Taking the required precautions to (a) secure the company’s PD and (b)

avoid improper data entry, storage, use or dissemination and other related threats. These measures may include encrypting or password-protecting any securely stored PD that may cause harm if lost or stolen; maintaining information on a daily basis; installing firewalls and virus-checking software on employee computers etc.

Ensure the Protection of Personal Data when Transferring Overseas

In case your company transfers PD overseas, take steps to ensure that the data stays in compliance with PDPA rules while it is in your control or possession even if the data may be outside Singapore. Ensure that the receiving company is bound by legally enforceable obligations to offer protection that is comparable to the PDPA standard. Such legitimately enforceable duties may be enforced by that country’s laws or, failing that, by forming a contract with the beneficiary.

Manage services providers who handle personal data closely

You are still responsible for protecting this PD if you employ a

service provider to process PD (for uploading, storage, or processing of the data). Therefore, before entering into a service agreement with the service provider, ensure that provisions are included that enable the provider to take sufficient measures to ensure that PDPA requirements are met.

Visit GENIA’s website if you need a Web Design Company that provides PDPA consultancy.


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